WordPress Website Support & Maintenance

WordPress Website Support & Maintenance

Keep Your Website Healthy and Secured

We understand how vital your website is to your business, which is why we offer excellent support and maintenance packages to keep your website running smoothly.

Select the plan that best suits your needs:

Basic Annual Support & Maintenance

*RM 1,XXX

  • • Quarterly Website Backup
    (store in the same hosting)
  • • Monthly Security Check
  • • Website Recovery Service
  • • Website Technical Support
  • • ***Terms and conditions apply.

Premium Annual Support & Maintenance

*RM 2,XXX

  • • Quarterly Website Backup
    (store in the same hosting)
  • • Monthly Security Check
  • • Website Recovery Service
  • • Website Technical Support
  • • Bi-Monthly WordPress Core Update
  • • Bi-Monthly Plugin Version Update
  • • **Content Updating (12 hours annually)
  • • ***Terms and conditions apply.

WEBSITE RESTORATION SERVICE

Get in touch with us for a full assessment of your website

We’ll evaluate the issues and provide a custom quotation based on the work required.
  • • Malware Removal & Security Hardening
  • • Bug Fixes & Troubleshooting
  • • Plugin & Theme Updates
  • • WordPress Core Update
  • • Website Backup & Restoration****
  • • Database Optimization & Repairs
  • • Performance Optimization

*Subject to 8% SST.

**Content Updating:
Updating existing web page only (not include creating new page)

Note: Content (write-ups and images) provided by the client. WordPress core and plugin updates will be performed as needed, considering their potential impact on website design, functionality, and compatibility with the current theme and PHP version.

***Terms & Conditions

  1. Website Assessment: All websites are subject to an assessment process prior to acceptance into the support and maintenance program. We reserve the right to review each applicant's website to determine eligibility for our services.
  2. Pre-Existing Issues: If the website is found to have pre-existing issues, such as corruption, malware, or viruses, these issues must be resolved before the applicant can be enrolled in the support and maintenance plan.
  3. Separate Costs for Remediation: Any required remediation or fixes for pre-existing issues will be provided as a separate service and will incur additional costs based on the nature and extent of the issues. These costs are not included in the standard support and maintenance package fees.
  4. Acceptance of Terms: By applying for our services, you acknowledge and agree to these terms and conditions, including the requirement for any necessary remediation prior to acceptance into the program.

****Subject to backup availability